RCBI’s experienced Quality Implementation group regularly helps develop and put in place documented quality systems that enable manufacturers to become more attractive suppliers.
One of the latest companies to benefit from RCBI’s Quality assistance is Tri-State Coating & Machine Co.
Located in Salt Rock, 15 miles south of Huntington, the company is one of the world’s largest producers of hard-coated liner sleeves, extensively used in industrial and marine applications for commercial and military markets. The Cabell County manufacturer offers a state-of-the-art thermal coating facility, full capacity machine shop and CNC automation under one roof. The firm, which employs about 70 workers, is currently building a new office to help facilitate its rapid growth.
Erica Cheetham, RCBI’s director of quality services; and Carmen Archer, quality management system specialist; worked closely with Tri-State Coating for more than 18 months. Their step-by-step assistance enabled the company to achieve registration to International Quality Management System Standard ISO 9001: 2015.
“The years of experience that our guys here have is beyond belief,” said Jason Salmons, office manager at Tri-State Coating. “Utilizing that experience had enabled us to put together our own quality control system that had served us well. But we came to realize there was a world of opportunity waiting for us if we gained international certification.”
“Erica and Carmen helped us tremendously,” said sales engineer Ryan Thompson. “They knew what we had to do and showed us exactly how to do it. To a great extent, it was just a matter of dotting the i’s and crossing the t’s.”
Salmons said ISO certification has enabled the company to win new orders from the oil and gas industry, in power generation and even nuclear energy. “And,” he added. “it’s good to know that, should we need help in the future, Erica and Carmen are just a phone call away.”
RCBI’s experienced Quality Implementation group has helped more than 100 companies improve operations, reach new markets and save money. Whether guiding a gap analysis, conducting internal auditor training, helping implement lean practices or earn registration to a particular standard, our team can assist your company in meeting improvement goals. Join our Quality group’s 90-plus percent success rate! Contact Erica Cheetham at or 304.781.1687 to learn the specific benefits that a Quality approach can bring your company.